New device setup
Setup · $225 USD · 180 min · Free cancellation up to 4 h before
I transfer your files, install software and set up automatic backup.

Frequently asked questions
Can you fix it remotely?
Most software problems, yes. If I need to see the hardware, I tell you before you pay for anything else.
Do you keep my files private?
I only open what I need to fix the problem, and I never copy your files. I can sit with you while I work.
Do you come to my home?
Yes, around Austin. The in-home diagnostic is $110 and covers a computer or your network.
What do I get after a visit?
A short written summary of what I found, what I did and what I recommend next, in plain language.
$225 USDBook